Dear customer,
Thank you for your interest in CLEAN FOUNTAIN articles and your purchase. If you unexpectedly want to return your purchase, this is possible at any time. Please contact us so that we can answer any questions you may have for the return shipment. We may even be able to remedy the reason for retourname.
Returns
You have the right to cancel your order up to 90 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you use your right of withdrawal, the product will be returned to CLEAN FOUNTAIN with all accessories and – if reasonably possible – in the original condition and packaging. To exercise this right, please contact us at info@cleanfountain.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
CLEAN FOUNTAIN
Ir. Lelyweg 44B
2031CD Haarlem
info@cleanfountain.com
Telefoon: +31 235476647
Kamer van Koophandel: 34263594
BTW nummer: NL179354498B01
Furthermore, we refer you to the European ODR platform where you can go with any complaints.
In addition, please refer to the Model withdrawal form (below). You can use this form or you can send your return by email (info@cleanfountain.nl).
Model form for cancellation
(only fill in this form and return if you want to cancel the contract)
– To
CLEAN FOUNTAIN
Ir. Lelyweg 44B
2031 CD Haarlem
info@cleanfountain.com
023-5476647
– I / We (*) hereby inform you that I / we (*) revoke our agreement regarding the sale of the following goods / delivery of the next service (*):
– Ordered on (DD-MM-YYYY):
– Order number:
– Received on (DD-MM-YYYY):
– Name / names consumer (s):
– Consumer address (s):
– IBAN bank account:
– Signature of consumer (s) (only when this form is submitted on paper)
– Date (DD-MM-YYYY):
(*) Strike out what does not apply.